Who are we? We are RTM Labs s.r.o., located at Nedvědovo náměstí 1164/14, 147 00 Prague, ID No: 19824343, registered in the Commercial Register at the Municipal Court in Prague under file no. C 392202 (“we”), and we operate an application called "Hitchat" (“Application”). The application allows you to chat with avatars of famous personalities.
Principles of personal data processing.Protecting your privacy is of utmost importance to us, and we safeguard your personal data as if it were our own. Therefore, we have prepared these personal data processing principles (“Principles”). Please read them carefully.
These Principles are in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the General Data Protection Regulation (GDPR), and they contain information on what personal data we process, why and how we work with them, and how long we will keep them. These personal data processing principles inform you how we process your personal data if you have downloaded our Application and want to use it for chatting with avatars and education.
Do you have any questions? Contact us at info@rtmlab.com.
Do we really need your personal data? We always try to process your personal data to the smallest extent possible. However, processing them is essential for using the Application effectively. It is not possible to use the Application without entering your personal data. We assure you that we will not process your personal data using automated individual processing that would have legal effects for you or significantly affect you in a similar way. This means that while your data will be processed automatically and with the use of AI, such processing will not form the basis for any decisions with significant legal impacts on you.
How do we encrypt your data? All incoming and outgoing data during communication with the Application is transmitted in an encrypted and anonymized form. Thanks to encryption, third parties cannot read the transmitted data.
How do we process your personal data if you download our Application?
If you have downloaded our Application, we process the following personal data:
You provide registration data during registration into the Application, specifically your email address and password. These serve to identify you and enable communication with you if necessary.
We allow you to log in to the Application using your existing accounts with third parties (Facebook, Google, or Apple). If you use your Google account to log in, we collect and store your user data entered into your Google account, such as your email address, name, and profile photo. The data transfer to the Application can be set and adjusted in your Google account privacy settings. Further information on data processing using a Google account for registration is available here .
If you use your Apple account, you can share your email address with us or hide it. If you click "Hide my email," a general alias email address will be generated for Application registration. Further information on setting these preferences is available here.
If you use your Facebook account to log in, we collect and store your user data from the Facebook account, such as your email address, name, and profile photo. With your consent, we can access additional data, such as your friends' list. Further information on data processing using a Facebook account for registration is available here.
When setting up your user account in the Application, you may provide personal data and information to use the Application fully. This includes your name and email.
This information can be changed during the use of the Application.
After registering and during the use of the Application, we automatically store certain data, such as the installation date of the Application, registration date, operating system of the device (Android/iOS), your country and language, IP address, and the version of the Application you are using.
If you decide to use premium features of the Application, we also process your personal data related to the premium features, such as your name, address, the fact that you have become a user of premium features, the amount paid, the subscription period, information on invoices, bank details, and payment information.
If you contact us or if we contact you, we store the information from this communication, specifically the information provided in the communication and contact details based on the communication channel used.
We may transfer your data to other entities mainly to ensure our effective operation. Our service providers become processors of your personal data. They are authorized to process your personal data only to the extent we agree with them.
Specifically, we transfer your personal data to the following entities:
We may also transfer your personal data to public authorities if it is in our interest or if they request it.
Within the Application, we may request your consent to connect with other applications (e.g., Apple Health and Fitness apps or similar apps provided by Google or mobile phone manufacturers) for better functionality and more accurate recommendations.
What rights do you have in connection with the processing of personal data?
You have the right to object if we process your personal data based on our legitimate interest. This objection can be raised by sending it to our contact address or email. We will evaluate it within one month of receipt.
In connection with personal data processing, you also have the following rights:
If you suspect illegal processing of your personal data, you have the right to file a complaint with the Office for Personal Data Protection at www.uoou.cz, Pplk. Sochora 27, 170 00 Prague 7.